Privacy Policy

This Privacy Policy explains how Recovery Dynamics LLC (“RDL,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, submit our Get Started form, or otherwise interact with our settlement recovery consulting services.

By using our website or providing your information to us, you agree to the practices described in this Policy. If you do not agree, please do not use our services or submit personal information.

We may collect information you provide directly, including:

• Contact details such as name, email address, and phone number
• Business information such as legal business name, EIN/TIN, company type, title/relationship, industry classification, address(es), and related intake details
• Settlement interests and other information you submit through our forms
• Electronic signatures and agreement acknowledgments when you sign our Authority to Represent and Recovery Services Agreement
• Optional marketing SMS consent selections when you check the SMS opt-in box on our forms

We may also collect limited technical information automatically, such as IP address, browser/user agent, and submission timestamps, to operate, secure, and audit our services.

We use personal information to:

• Evaluate settlement eligibility and provide our consulting services
• Create and maintain client records and signed agreements
• Communicate with you about your submission, eligibility, and next steps
• Send marketing or promotional text messages only when you have opted in
• Improve our website, forms, and operations
• Comply with legal, regulatory, and carrier messaging requirements

We share personal information only as needed to operate our services, and we do not sell personal information.

Mobile information. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

We may share information with:

• Service providers that help us operate our business (for example, CRM, hosting, email/SMS delivery, and document storage providers), subject to contractual and operational safeguards
• Settlement administrators, courts, or related parties when needed to pursue claims you authorize us to handle
• Professional advisors or authorities when required by law, regulation, legal process, or to protect rights, safety, and security

Any service provider we use to send text messages is permitted to process phone numbers only to deliver messages you consented to receive, and to support opt-out, compliance, and delivery operations — not to market their own products to you using our customer data.

If you check the optional SMS consent box on our Get Started form (or another RDL form that includes the same disclosure), you agree to receive marketing and promotional text messages from RDL at the phone number you provide.

Consent is not a condition of purchase or of receiving our settlement recovery services. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of marketing texts at any time. Reply HELP for help. You may also contact us at claims@recoverydynamics.com to request removal from our marketing text list.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

We retain personal information for as long as needed to provide our services, maintain business and legal records, resolve disputes, and meet compliance obligations (including records related to SMS consent and opt-outs). Retention periods vary depending on the nature of the information and applicable requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may:

• Decline optional marketing SMS consent — it is not required to submit the Get Started form
• Opt out of marketing texts by replying STOP
• Contact us to update contact information or ask questions about how we handle your data

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the latest revision. Continued use of our website or services after an update constitutes acceptance of the revised Policy.